One lead list
All plansEvery enquiry in one table with destination, departure date, nights, pax, status and source.
Travel lead management
Travel lead management software that never lets an enquiry go cold
Every enquiry from Facebook, Google, your website and the TripClap marketplace lands in one list, with destination, departure date, nights and pax on the lead. Assign it to the right person, set the next follow-up, and see exactly where every trip stands.
All plansIncluded on every plan. Compare plans
- No credit card needed
- Every feature unlocked in the trial
- Hindi and English support
Kerala · 15 Dec · 5N · 3 paxNew · Facebook · Rahul
Dubai · 2 Jan · 4N · 2 paxFollow Up · Website · Neha
Bali · 20 Feb · 6N · 2 paxIn-process · TripClap · Rahul
Kashmir · 10 Apr · 5N · 4 paxMatured · Google Ads · Amit
All sourcesFacebookGoogleWebsiteTripClap
Why it matters
Most agencies don't lack enquiries. They lose them
Leads spread across tools
- Enquiries in WhatsApp, Gmail, Facebook and a spreadsheet
- No one sure who's handling which lead
- Follow-ups depend on someone remembering
- No idea which source brings bookings
Leads in TripClap CRM
- Every source lands in one lead list
- Each lead assigned to an owner
- Reminders and calendar for every follow-up
- Source-wise and user-wise reports
How it works
How leads flow through TripClap CRM
- Step 1
Capture
Leads arrive from Facebook Lead Ads, Google Ads forms, your website, webhooks, Typeform, Calendly and the TripClap marketplace.
- Step 2
Assign
Assign leads to team members, one by one or in bulk.
- Step 3
Follow up
Move leads through statuses like New, In-process, Follow Up and Matured, with reminders on your calendar.
- Step 4
Measure
See which sources and which team members convert, in your lead reports.
What you get
Lead management features
TripClap marketplace leads
All plansLeads from the TripClap travel marketplace arrive with no setup.
Lead integrations
Pro Plus+Facebook Lead Ads, Google Ads lead forms, website forms, webhooks, Typeform and Calendly. 3 sources on Pro Plus, unlimited on Enterprise Elite.
Lead statuses
All plans8 statuses to track every lead, from New and In-process to Follow Up, Matured and Dead.
Assign and bulk actions
All plansAssign leads to your team, filter the list, and update many leads at once.
Reminder calendar
All plansEvery follow-up on a calendar, synced with Google Calendar.
Bulk upload from Excel
Pro Plus+Import your existing leads from a spreadsheet in one go.
Traveller profiles
All plansEach traveller's contact details, enquiries and trips kept together.
Lead reports
All plansSource-wise and user-wise lead reports, so you know where bookings come from.
Guide
How to manage travel leads so more of them book
Travel enquiries go cold fast. A traveller planning a holiday often contacts several agents in the same hour, and the booking usually goes to the one who replies first and follows up best.
Capture every lead in one place
If leads arrive in five places, some will be missed. Connect your ad forms and website to the CRM so every enquiry is created automatically, with the trip details filled in.
Give every lead an owner
Unassigned leads are everyone's job, which means no one's. Assign each new lead to a person as soon as it arrives.
Use statuses honestly
Statuses only help if they're kept up to date. Mark leads Dead when they're gone, so your pipeline shows real opportunities, and use Follow Up with a reminder date for anything still alive.
Measure by source
Track which source each booking came from. If Facebook brings many leads but few bookings, while the TripClap marketplace or Google converts better, move your budget accordingly. See our guide on importing Facebook leads into a travel CRM.
Who uses it
Lead management for every travel business
Travel agencies
Handle holiday enquiries from ads and your website without missing a follow-up.
Travel CRM for agencies →Tour operators
Track enquiries for fixed departures and custom tours across your sales team.
Travel CRM for tour operators →DMCs
Manage enquiries from agent partners and direct clients in one list.
Travel CRM for DMCs →“Game-changer for our agency. Generating quotations and tracking leads is a breeze, with comprehensive reports on leads, bookings and payments.”
FAQ
Lead management questions
What is travel lead management software?
Travel lead management software collects enquiries from all your sources into one system, stores trip details like destination, dates and pax, and helps your team assign, follow up and convert each lead. In TripClap CRM it's included on every plan.
Which lead sources can I connect?
Facebook Lead Ads, Google Ads lead forms, website forms, custom webhooks, Typeform, Calendly and the TripClap marketplace. Marketplace leads are on every plan; other integrations are 3 on Pro Plus and unlimited on Enterprise Elite.
Can I import my existing leads?
Yes. Bulk upload from Excel is available on Pro Plus and Enterprise Elite.
Can I assign leads to my team?
Yes. Assign leads one by one or in bulk, and track performance with user-wise reports.
How do I make sure follow-ups happen?
Set a reminder on each lead. Reminders appear on your reminder calendar, which syncs with Google Calendar. On Enterprise Elite you can also automate follow-ups.
How many lead statuses are there?
There are 8 lead statuses, including New, In-process, Follow Up, Matured and Dead.
Related features
Works together with
Put every enquiry in one place
Your 7-day free trial runs on Enterprise Elite, so every feature is unlocked. No credit card needed.