Pricing FAQ
Questions agencies ask before buying
33 answers on trials, billing, GST, users, integrations, data and refunds. Can't find yours? Call or WhatsApp +91 82877 76858 or email help@tripclap.com.
Free trial and getting started
Is there a free trial of TripClap CRM?
Yes. You get a 7-day free trial, and you don't need a credit card to sign up. The trial runs on Enterprise Elite, so you can try every feature, and you get a dedicated relationship manager from day one to help you set things up.
What happens after the 7-day free trial?
Stay on Enterprise Elite or pick Growth or Pro Plus, on monthly or yearly billing, to keep working in the CRM. You keep the features included in the plan you choose. You can do this from the in-app cart or by talking to our team.
Is there a free-forever plan?
No. TripClap CRM is a paid product after the 7-day trial. The lowest price is the Growth plan at ₹14,999 a year, which works out to ₹1,250 a month.
Can I see a demo before I buy?
Yes. Book a demo and our team will walk you through lead management, the itinerary builder, vouchers, invoices and payments using examples from your kind of business (travel agency, tour operator or DMC). Call or WhatsApp +91 82877 76858.
Can I import my existing leads from Excel or another CRM?
Yes. Bulk lead upload from Excel is included on Pro Plus and Enterprise Elite. On Growth you can add leads one by one, and leads from the TripClap marketplace flow in automatically on every plan.
Pricing and billing
How much does TripClap CRM cost?
There are three plans. Growth costs ₹1,999 a month or ₹14,999 a year. Pro Plus costs ₹2,999 a month or ₹19,999 a year. Enterprise Elite costs ₹3,499 a month or ₹24,999 a year. There is also a one-time Lifetime plan at ₹1,00,000 + 18% GST.
How much do I save with yearly billing?
Yearly billing saves 37–44% compared with paying monthly for 12 months. Growth works out to ₹1,250 a month (37% saving), Pro Plus to ₹1,667 a month (44% saving) and Enterprise Elite to ₹2,083 a month (40% saving).
Are the prices inclusive of GST?
Prices shown are exclusive of GST. 18% GST is added at checkout, and you get a GST invoice for your subscription so your agency can claim input tax credit.
Do you charge per user?
No. Each plan has a flat price that includes a set number of team logins: 3 sub-users on Growth, 10 on Pro Plus and unlimited on Enterprise Elite. Adding people to your team doesn't change the price until you need a bigger plan.
Are there any extra charges besides the plan price?
Your plan price plus GST covers the CRM. Two things are pay-as-you-use: wallet credits for paid services such as flight bookings, and Meta's own messaging charges if you use WhatsApp Business templates on Enterprise Elite.
How do I pay for my subscription?
You can buy or renew a plan online from the in-app cart, or contact our team and we'll help you complete the payment.
What is the Lifetime plan?
The Lifetime plan is a limited-time, one-time payment of ₹1,00,000 + 18% GST (₹1,18,000 in total). It includes everything in Enterprise Elite, all future feature releases, unlimited users and lifetime priority support, with no renewals. Contact sales to buy it.
Is TripClap CRM available outside India?
Yes. Travel agencies, tour operators and DMCs in other countries, including the UAE (Dubai), Malaysia, Thailand and Sri Lanka, use TripClap CRM, and we are adding more markets. Prices on this page are in Indian Rupees. If you're outside India, talk to our team about billing.
Plans and users
Which plan is right for my travel agency?
Growth suits a small agency that needs lead management, calendars and payment tracking for up to 3 team members. Pro Plus suits most growing agencies: it adds the itinerary builder, quotations, vouchers, GST invoices, Facebook and website leads, and payment links for up to 10 people. Enterprise Elite suits larger teams and DMCs that need WhatsApp Business, instalment payment schedules, cab management and unlimited users.
What is a sub-user?
A sub-user is a login for a member of your team, such as a sales executive, operations person or accountant. Each person gets their own login, so you can assign leads and see who is performing in the user-wise reports.
Can I upgrade or downgrade my plan later?
Yes. You can upgrade or change your plan at any time from the in-app cart, or by contacting our team.
Can I add more lead integrations without upgrading?
Pro Plus includes 3 other-platform lead integrations and Enterprise Elite includes unlimited integrations. If you need more on Pro Plus, you can add them from the in-app cart or move to Enterprise Elite.
Which plan is best for tour operators and DMCs?
Most tour operators start on Pro Plus for the itinerary builder, tour packages, vendor management and vouchers. DMCs and inbound operators with larger teams usually choose Enterprise Elite for WhatsApp Business, payment schedules and cab management.
Features and integrations
Which integrations are included?
Facebook Lead Ads, Google Ads lead forms, website forms, custom webhooks, Typeform, Calendly, Razorpay, Cashfree, WhatsApp Business (Meta Cloud API), Google Calendar, n8n, Zapier, Google Sheets and ChatGPT through Automations. Which ones you can use depends on your plan; see the comparison table above.
Can I create GST invoices for my travellers?
Yes. On Pro Plus and Enterprise Elite you can create invoices that show your company's GST number, alongside booking vouchers for every lead.
Is WhatsApp included?
WhatsApp Business integration is included on Enterprise Elite. It uses the official Meta Cloud API and gives you a shared team inbox, a templates manager, broadcast campaigns and support for multiple phone numbers. Meta charges separately for template messages.
Is the AI Assistant included in every plan?
Yes. The AI Assistant is available on all plans. Ask it questions in English, Hindi or Hinglish, such as “Who departs in the next 7 days?” or “List unpaid invoices”. It answers only from your agency's own data, respects each user's permissions, and your data is not used to train AI.
Can I collect payments from travellers online?
Yes. Pro Plus and Enterprise Elite include Razorpay and Cashfree payment links. Enterprise Elite also lets you set up instalment payment schedules for each booking.
Can I build itineraries and quotations?
Yes. Pro Plus and Enterprise Elite include the tour packages and itinerary builder. You can create, price and preview packages, share them with leads, and use AI-curated packages from TripClap AI.
Do leads from the TripClap marketplace come into the CRM?
Yes. On every plan, leads from the TripClap travel marketplace flow straight into your CRM with no setup.
Data, security and privacy
Is my agency's data secure?
Yes. TripClap CRM uses encryption, SSL, password protection and other security measures to protect your data. Payments go through secure, encrypted payment gateways, and complete card details are never stored on our servers.
Who owns my data, and can I export it?
Your leads and customer data belong to your agency. You can export leads to Excel, and you can request a full copy of your data in a portable format at any time.
Do you sell or share my data?
No. We don't sell, trade or rent your information. We share data only with service providers that run parts of the service for us, such as payment processing and hosting.
Support and onboarding
What support is included with my plan?
Every plan includes a named relationship manager you can reach by call, WhatsApp or email, plus meeting booking, support tickets and a tutorials library. Support is available in Hindi and English. Lifetime plan customers get priority support.
Will you help my team get started?
Yes. Your relationship manager helps you set up the account, connect your lead sources and train your team, so you can start working on real enquiries during the free trial.
Cancellation and refunds
How do I cancel my subscription?
Email help@tripclap.com with your cancellation request at least 30 days before your yearly renewal date. Your service continues until the end of the current billing period, and you won't be charged for renewal.
Can I get a refund?
Yearly subscriptions are non-refundable once the term begins, and mid-term cancellations don't get a partial or pro-rated refund. The exception is a major technical failure on our side that stops us from delivering the service; in that case a partial refund or service credit may apply if you raise it within 30 days. Approved refunds are processed within 7–10 working days.
What happens to my data if I cancel?
You can request a copy of your data in a portable format before you leave, and you can ask us to delete it.