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Help centre

TripClap CRM help centre

Answers and how-to guides for TripClap CRM, the travel CRM for travel agents, tour operators and DMCs.

Answers that are written are live and accurate. Topics marked “article to write” are the planned how-to guides; add each one with screenshots or a tutorial video as you publish it.

Topics

Browse by topic

Leads and follow-ups

  • Import leads from Excel article to write
  • Connect Facebook Lead Ads article to write
  • Lead statuses explained article to write
  • Assign leads to your team article to write
  • Set follow-up reminders article to write

Itineraries and quotes

  • Build your first itinerary article to write
  • Copy an itinerary from your library article to write
  • Share an itinerary on WhatsApp article to write
  • Create a tour package article to write

Vouchers and invoices

  • Issue a booking voucher article to write
  • Create a GST invoice article to write

Payments

  • How is profit per booking calculated?
  • Send a Razorpay or Cashfree payment link article to write
  • Record payment in and payment out article to write
  • Set an instalment schedule article to write

WhatsApp

  • Connect WhatsApp Business article to write
  • Create a message template article to write
  • Send a broadcast article to write

Videos

Prefer video?

Watch step-by-step TripClap CRM video tutorials.

FAQ

Common questions

What are TripClap CRM's plans and prices?

TripClap CRM has three plans: Growth, Pro Plus and Enterprise Elite, billed monthly or yearly, plus GST.

How does the free trial work?

Every free trial lasts 7 days, runs on Enterprise Elite with every feature unlocked, and needs no credit card.

How do I upgrade or change my plan?

You can upgrade or change your plan at any time from the in-app cart, or by contacting your relationship manager.

How do I cancel, and can I get a refund?

Email help@tripclap.com at least 30 days before your yearly renewal date. Your service continues until the end of the current billing period.

How do I export my data?

You can export leads to Excel, and request a full copy of your data in a portable format at any time.

What can the AI Assistant do?

The AI Assistant answers questions about your own CRM data in English, Hindi or Hinglish, on every plan.

How is profit per booking calculated?

Profit per booking is everything recorded as payment in from the customer minus everything recorded as payment out to suppliers, on the same lead.

Which integrations are available?

Facebook Lead Ads, Google Ads lead forms, website forms, webhooks, Typeform, Calendly, the TripClap marketplace, WhatsApp Business, Razorpay, Cashfree, Amadeus GDS, Google Calendar, Zapier, n8n, Google Sheets and ChatGPT.

Try TripClap CRM free for 7 days

Every feature unlocked on Enterprise Elite. No credit card, no sales call needed.