Answer CRM questions
All plans“Show my new leads”, “Who departs in the next 7 days?” and similar questions, answered instantly.
AI travel CRM
The AI travel CRM that answers from your own data
Ask your CRM a question the way you'd ask a colleague. “Who departs in the next 7 days?” “List unpaid invoices.” “Summarise this enquiry.” The AI Assistant answers from your agency's own leads, bookings and invoices, in English, Hindi or Hinglish, on every plan.
All plansIncluded on every plan. Compare plans
- No credit card needed
- Every feature unlocked in the trial
- Hindi and English support
Kaun kaun next 7 din mein travel kar raha hai?
4 travellers depart in the next 7 days: Priya S. (Kerala, 12 Dec), Amit K. (Dubai, 13 Dec), the Mehta family (Kashmir, 15 Dec) and Sana M. (Bali, 17 Dec). 2 of them have balance payments due.
List unpaid invoices
3 invoices are unpaid, totalling ₹1,12,400. The oldest is INV-0131 for the Mehta family.
Why it matters
Your CRM knows the answers. You shouldn't have to dig for them
Finding answers the old way
- Filtering tables and exporting to Excel for simple questions
- Reading long enquiry threads before replying
- Owners waiting for staff to pull numbers
- Generic AI tools that don't know your bookings
With TripClap's AI Assistant
- Ask in plain English, Hindi or Hinglish
- Summaries and draft replies in seconds
- Instant answers on departures, leads and dues
- Answers only from your own CRM data
How it works
How the AI Assistant works
- Step 1
Ask
Type a question in English, Hindi or Hinglish.
- Step 2
It reads your data
The assistant looks only at your agency's own account: leads, bookings, invoices, packages and reminders.
- Step 3
Get the answer
See the answer, a summary or a draft reply, limited to what your user role can see.
- Step 4
Act on it
Follow up, send the draft, or on Enterprise Elite ask it to set up an automation.
What you get
What the AI Assistant can do
Summarise leads
All plansTurn a long enquiry into a short summary before you reply.
Draft replies
All plansGet a ready-to-edit reply for a traveller.
Suggest follow-ups
All plansSee which leads need attention next.
Build itineraries
Pro Plus+Get help drafting itineraries for a destination and trip length.
Find unpaid invoices
All plansAsk “List unpaid invoices” and see what's due.
Hindi and Hinglish
All plansAsk in English, Hindi or a mix of both.
Create automations
Enterprise EliteDescribe a workflow and the assistant sets it up.
Private by design
All plansAnswers only from your data, respects user permissions, and your data isn't used to train AI.
Privacy
How the AI Assistant treats your agency's data
Travel agencies hold sensitive information: traveller names, phone numbers, passport details and payments. An AI tool for travel agents has to be careful with it.
It answers only from your account
The AI Assistant reads your own agency's data: leads, bookings, invoices, packages and reminders. It doesn't mix in other agencies' data.
It respects permissions
A team member can only get answers about what their role can already see in the CRM. The assistant doesn't open up data they couldn't access before.
It doesn't change your records
The assistant is read-only. It answers, summarises and drafts, but doesn't edit leads or invoices. The one exception is creating automations, on Enterprise Elite, when you ask it to.
Your data isn't used to train AI
Questions and answers are used to help you, not to train AI models. Read more in our post on the AI Assistant in TripClap CRM.
Who uses it
How different teams use the AI Assistant
Travel agencies
Owners check today's departures and dues in seconds; agents get draft replies for every enquiry.
Travel CRM for agencies →Tour operators
Operations teams ask who's travelling this week and which payments are pending.
Travel CRM for tour operators →DMCs
Teams handling many partner enquiries get quick summaries before they reply.
Travel CRM for DMCs →“Reduced TAT to reply on queries. We reply within 2–5 minutes on any tour query, convert more queries, and our quotation PDFs are simple and impressive.”
FAQ
AI Assistant questions
What is an AI travel CRM?
An AI travel CRM is a CRM for travel businesses with built-in AI that can answer questions, summarise enquiries and draft replies from the agency's own data. TripClap CRM's AI Assistant does this in English, Hindi and Hinglish.
Is the AI Assistant included in every plan?
Yes. The AI Assistant is available on Growth, Pro Plus and Enterprise Elite.
Can I ask questions in Hindi?
Yes. Ask in English, Hindi or Hinglish.
Is my data used to train AI?
No. The assistant answers only from your agency's own account data, and your data isn't used to train AI.
Can the AI Assistant change my data?
No. It's read-only. The only exception is creating automations on Enterprise Elite when you ask it to.
Can my staff see data they shouldn't through the AI Assistant?
No. The assistant respects each user's permissions, so people only get answers about data their role can already access.
Related features
Works together with
Ask your CRM anything
Your 7-day free trial runs on Enterprise Elite, so every feature is unlocked. No credit card needed.