TripClap CRM vs HelloGTX
TripClap CRM vs HelloGTX (2026): which travel CRM is right for your agency?
TripClap CRM and HelloGTX are both India-built software for travel agencies, tour operators and DMCs. They take different approaches. HelloGTX is a broad platform that adds websites, booking engines, portals and marketing automation to its CRM. TripClap CRM is a focused travel CRM: enquiries, quotes, bookings, payments and profit, with published rupee pricing and a free trial.
Quick verdict
The short answer
Choose TripClap CRM if you…
want a focused CRM your team can adopt in days; rupee pricing published upfront (from ₹1,250 a month, billed yearly); a 7-day free trial with every feature; Amadeus flights, Razorpay and Cashfree, GST invoices and profit per booking in one place.
Choose HelloGTX if you…
need more than a CRM: a holiday website, flight or hotel booking engines, B2B or B2C portals, built-in email and landing-page marketing, AI voice calling or WhatsApp bots, and multi-currency invoicing with receivables and payables.
About the two platforms
Who makes them and who they're for
TripClap CRM
Built by Tripclap Technology Private Limited in Delhi NCR, the team behind the TripClap travel marketplace. For travel agents, tour operators and DMCs in India, the UAE and South-East Asia. Three plans (Growth, Pro Plus, Enterprise Elite), monthly or yearly, with a 7-day free trial on Enterprise Elite.
HelloGTX
Built by Catabatic Technology Pvt. Ltd. in India. Describes itself as a travel CRM for managing enquiries, itineraries, bookings, GST, TCS and WhatsApp, for retail, B2B, DMC and visa workflows. Sells a Startup plan from US$390 a year (up to 2 users), a custom-priced Professional plan with unlimited users, and custom solutions.
Feature by feature
Core CRM and lead management
| TripClap CRM | HelloGTX | |
|---|---|---|
| Lead management | Travel lead list with destination, dates, nights, pax, status and source | Multi-channel enquiry capture and sales pipeline dashboards |
| Lead sources | Facebook Lead Ads, Google Ads forms, website, webhooks, Typeform, Calendly, TripClap marketplace | Meta Ads lead sync, landing pages, IVR and other channels |
| Marketplace leads | Leads from the TripClap marketplace on every plan | Not applicable |
| Follow-ups | Reminder calendar with Google Calendar sync; automations on Enterprise Elite | Task and reminder system; AI-powered follow-ups |
| Calling | No built-in calling | Call tracking, IVR and AI voice calling |
| AI | AI Assistant answers from your data in English, Hindi and Hinglish | AI quote generator, AI follow-ups, AI lead qualification, AI sales insights |
| Mobile | Web-based; no mobile app yet | iOS and Android apps listed; some reviews say the app wasn't yet released |
Feature by feature
Itineraries, quotes and operations
| TripClap CRM | HelloGTX | |
|---|---|---|
| Itinerary builder | Copy from library, generate with AI, drag and drop; Classic, Magazine and Minimal designs | AI itinerary builder and proposal management |
| Sharing | Web link or PDF, sent on WhatsApp | Proposals and quotes |
| Flights | Amadeus GDS flight search and bookings | GDS flight connectivity and flight booking engine |
| Hotels | Google hotel search | Hotel booking engine; contracting and markups on Professional |
| Vouchers | Booking vouchers | Voucher management |
| Suppliers | Vendor list: hotels, transporters, guides, activities | Supplier management |
| Group tours | Packages, departures calendar, payment schedules | Group tour management |
| Own fleet | Cab and hotel inventory (Beta) on Enterprise Elite | Service assignment system |
Feature by feature
Finance and payments
| TripClap CRM | HelloGTX | |
|---|---|---|
| GST invoices | Invoices with your company GSTIN | One-click invoicing with GST and TCS |
| Payment gateways | Razorpay and Cashfree payment links | Razorpay, Stripe and PayPal |
| Instalments | Payment schedules on Enterprise Elite | Collection tracking |
| Profit per booking | Payment in and payment out on the lead show each booking's profit | Profitability reports |
| Receivables and payables | Payment ledger and payment reports | Receivables, payables and credit notes |
| Multi-currency | Plans and invoices built around INR and GST | Multi-currency quotes and invoices on Professional |
| Wallet | Prepaid wallet for flights, recharged via Cashfree | Wallet system |
Feature by feature
Marketing, websites and communication
| TripClap CRM | HelloGTX | |
|---|---|---|
| Official WhatsApp Business API: shared inbox, templates, broadcasts, multiple numbers (Enterprise Elite) | WhatsApp campaigns and AI WhatsApp bot | |
| Email marketing | Not built in; connect tools with Zapier or n8n | Email marketing, landing pages, drip automation |
| Website and portals | Not included | Holiday website, booking engines, B2B, B2C, visa and insurance portals |
| Automation | Workflow builder, n8n, Zapier, Google Sheets, ChatGPT (Enterprise Elite) | Drip marketing and AI marketing automation |
| B2B agent logins | Not included | Agent login with credit and debit ledger (Professional) |
Pricing
Pricing and commercial terms
| TripClap CRM | HelloGTX | |
|---|---|---|
| Entry plan | Growth: ₹1,999 a month or ₹14,999 a year, 3 users | Startup: from US$390 a year, up to 2 users |
| Mid plan | Pro Plus: ₹2,999 a month or ₹19,999 a year, 10 users | Not listed |
| Top plan | Enterprise Elite: ₹3,499 a month or ₹24,999 a year, unlimited users | Professional: custom pricing, unlimited users |
| Billing | Monthly or yearly | Yearly listed for Startup |
| Currency | Indian rupees, plus GST | US dollars listed for Startup |
| Free trial | 7 days, no credit card, every feature | Not listed on the pricing page; check with HelloGTX |
Cost example
What year one could cost a 7-person agency
Here's a worked example for a typical 7-person outbound agency that needs itineraries, vouchers, GST invoices and payment links.
TripClap CRM
- Plan needed: Pro Plus (up to 10 users), ₹19,999 a year
- GST at 18%: ₹3,600
- Year one: about ₹23,599, with no setup fee listed. Add Enterprise Elite (₹24,999 a year plus GST) if you need WhatsApp Business and automations.
HelloGTX
- The Startup plan (from US$390 a year) covers up to 2 users, so a 7-person team needs the Professional plan
- Professional is custom-priced, so you'll need a written quote
Ask both vendors for a written year-one figure for your exact team size, including setup, add-ons and taxes, before you decide.
Day to day
How a typical enquiry flows in each
In TripClap CRM
A Facebook lead arrives and is assigned. Your agent copies a proven Kerala itinerary from the library, picks the Magazine design and sends a web link on WhatsApp. A reminder is set for tomorrow. When the traveller says yes, a Razorpay link collects the advance, the voucher and GST invoice are issued from the same lead, and supplier payments are recorded as payment out, so the booking's profit is visible.
In HelloGTX
A lead can arrive from Meta, a landing page, IVR or your HelloGTX-built website. Agents can use the AI quote generator and itinerary builder, send WhatsApp campaigns, and bill with GST and TCS. B2B teams on Professional can give sub-agents logins with credit and debit ledgers. More modules mean more to configure, but also more in one place.
Before you decide
Questions to ask in your HelloGTX demo
- What's the written year-one price for my team size, including setup and add-ons?
- Is there a free trial, and can I test it with my own leads?
- Is the mobile app live on Android and iOS today?
- Which modules do I need, and how long does setup take?
- How do I export all my data if I leave?
Ask TripClap the same questions. We're happy to put the answers in writing.
Scorecard
Where each one has the edge
| Area | Edge | Why |
|---|---|---|
| Pricing transparency | TripClap | All plans published in rupees, monthly or yearly |
| Trying before buying | TripClap | 7-day free trial with every feature |
| Focus and ease of adoption | TripClap | CRM-first, fewer modules to set up |
| Profit per booking on the lead | Tie | TripClap shows it on each lead; HelloGTX has profitability reports |
| Websites, portals and booking engines | HelloGTX | TripClap doesn't include these |
| Marketing automation | HelloGTX | Email, landing pages and drip campaigns built in |
| Calling and IVR | HelloGTX | TripClap has no built-in calling |
| Multi-currency and payables | HelloGTX | Built for B2B and DMC finance on Professional |
| Hindi-language AI and support | TripClap | AI Assistant in Hindi and Hinglish, Hindi support |
Who should choose which
Who should choose TripClap CRM, and who should choose HelloGTX
TripClap CRM is a better fit for
Outbound travel agencies, holiday specialists, tour operators and growing DMCs who want one focused system from enquiry to payment, predictable rupee pricing, and a team that's working in it within days. Especially teams of 3 to 30 people.
HelloGTX is a better fit for
Agencies that want their CRM, website, booking engines and marketing in one contract; B2B companies that need sub-agent logins with ledgers; and DMCs that need multi-currency contracting, receivables and payables.
What users say
What reviewers say about HelloGTX
On Capterra India, HelloGTX is rated 4.9 out of 5 from 10 reviews (as of October 2026), with high scores for ease of use, features and value.
Frequently praised
- Easy to use, with many features
- Itinerary builder and workflow capabilities
- Saves time when sharing quotes
- Email marketing and landing pages included
Frequently criticised
- Amending data once entered can be difficult
- The itinerary builder can feel complicated
- Pricing may need review for some teams
- Mobile app was promised but not yet released, per some reviews
Ten reviews is a small sample, so treat these as signals, not conclusions.
Switching
Switching from HelloGTX to TripClap CRM
- Start a free trial. It runs on Enterprise Elite, so you can test every feature with real enquiries.
- Export and import your leads. Export open leads to Excel and import them with bulk upload (Pro Plus and above).
- Reconnect lead sources. Connect Facebook Lead Ads, Google Ads forms and your website forms or webhooks.
- Rebuild your top itineraries. Copy your best-sellers into the itinerary library.
- Keep your website. TripClap doesn't replace a website or booking engine, so keep your existing site and send its enquiries into TripClap.
Your relationship manager helps with setup, in Hindi or English.
Related
More comparisons
FAQ
Common questions
Is TripClap cheaper than HelloGTX?
TripClap's plans are published: ₹14,999, ₹19,999 or ₹24,999 a year, plus GST. HelloGTX lists a Startup plan from US$390 a year for up to 2 users and custom pricing for its Professional plan, so compare a written quote for your team size.
Does HelloGTX have a free trial?
HelloGTX's pricing page doesn't list a free trial. Check current terms with HelloGTX. TripClap offers a 7-day free trial with no credit card.
Which is better for small travel agencies in India?
For many small teams, TripClap's focused CRM, rupee pricing and quick setup make it easier to adopt. Agencies that also need a website and booking engine may prefer HelloGTX's all-in-one platform.
Does TripClap include a website builder or booking engine?
No. TripClap is CRM-first. Keep your existing website and send its enquiries into TripClap with forms or webhooks.
Which has better WhatsApp?
Both support WhatsApp. TripClap uses the official WhatsApp Business API with a shared inbox, templates, broadcasts and multiple numbers. HelloGTX offers WhatsApp campaigns and an AI WhatsApp bot.
Do both support Amadeus or GDS flights?
TripClap's flight search and bookings are integrated with Amadeus GDS. HelloGTX lists GDS flight connectivity and a flight booking engine.
Which is better for B2B travel companies?
HelloGTX's Professional plan includes agent logins with credit and debit ledgers, contracting and multi-currency, which suit B2B-heavy businesses. TripClap suits B2B teams that mainly need fast quoting, operations and profit tracking.
Can I see profit per booking in both?
TripClap shows profit on each lead from payment in and payment out entries. HelloGTX offers profitability reports.
Try TripClap CRM free for 7 days
Every feature unlocked on Enterprise Elite. No credit card, no sales call needed.