Zoho CRM alternative
Looking for a Zoho CRM alternative? Try TripClap CRM
Zoho CRM is an excellent general CRM. But travel agencies often find that itineraries, vouchers, GST invoices and payment links need extensions, Zoho Books and an implementation partner. TripClap CRM ships with them built in.
Why agencies switch
Common reasons travel businesses look beyond Zoho CRM
Not travel-ready out of the box
Itinerary builders, vouchers and travel pipeline stages need custom builds or extensions.
Implementation cost
Our published comparison estimates ₹1,50,000–₹3,50,000 one-time for an implementation partner.
Time to go live
Partner-led implementations typically take 4–12 weeks.
Per-user pricing
Costs rise with every team member you add.
At a glance
Zoho CRM vs TripClap CRM
| Zoho CRM | TripClap CRM | |
|---|---|---|
| Pricing | From about ₹800/user/month (Standard); free plan for up to 3 users | Published: ₹14,999–₹24,999 a year, or from ₹1,999 a month, flat per agency |
| Free trial | Free plan and trial available | 7 days, no credit card, every feature unlocked |
| Itinerary builder | Needs a custom build or extension | Yes: library, AI or drag and drop; 3 designs (Pro Plus+) |
| Flights | Needs a separate API integration | Amadeus GDS flight search and bookings (Pro Plus+) |
| Payment links | Needs a connector and setup | Razorpay and Cashfree payment links (Pro Plus+) |
| GST invoices | Via Zoho Books plus integration | Invoices with your GSTIN (Pro Plus+) |
| Available on higher plans | Official WhatsApp Business API (Enterprise Elite) | |
| Profit per booking | Needs customisation | Payment in and out on every lead (all plans) |
| AI | Zia AI on higher plans | AI Assistant in English, Hindi and Hinglish (all plans) |
| Team users | Per-user pricing | 3, 10 or unlimited, depending on plan |
| Mobile app | Yes, mobile apps | Web-based; no mobile app yet |
Be fair
When Zoho CRM is still the better choice
Stay with Zoho CRM if you:
- Run a larger operation (20+ staff) with IT and implementation budget
- Need deep customisation and advanced workflow automation
- Already run a Zoho-first stack across departments
- Need native mobile apps today
Switching
How to switch from Zoho CRM to TripClap CRM
- Step 1
Start a free trial
Sign up in minutes. The trial runs on Enterprise Elite, so you can test every feature.
- Step 2
Bring your leads
Import open leads from Excel (Pro Plus+) and connect Facebook, Google and your website.
- Step 3
Rebuild your top trips
Copy your best-selling itineraries into the builder, or generate drafts with AI.
- Step 4
Go live with your team
Your relationship manager helps set up users, payment links and invoices.
Other alternatives
Comparing other travel CRMs?
See the best travel CRM software in India, compared → · All comparisons →
FAQ
Common questions
Is Zoho CRM good for travel agencies?
Zoho CRM is a strong general CRM, but it isn't travel-ready out of the box. Itineraries, vouchers, GST invoices and payment links need extensions, Zoho Books or custom work.
What is the best Zoho CRM alternative for travel agents?
A travel-specific CRM such as TripClap CRM, which includes itineraries, vouchers, GST invoices, Razorpay and Cashfree, and Amadeus flight search.
Is TripClap cheaper than Zoho CRM?
For a 5–10 person agency, TripClap's flat plans (₹14,999–₹24,999 a year) usually cost less than per-user Zoho plans plus implementation. Compare a written quote for your team size.
Do I need an implementation partner for TripClap?
No. Your relationship manager helps you set up, and you can start the same day.
Can I import my Zoho leads?
Yes. Export leads from Zoho to Excel and import them with bulk upload on Pro Plus and above.
Try TripClap CRM free for 7 days
Every feature unlocked on Enterprise Elite. No credit card, no sales call needed.